Number Information Register
Central source for subscriber and device information
Manage national subscriber or device information in our Number Information Register, including directory listing and unsolicited call preferences.
Explore all benefitsWhat is a number information register?
A number information register allows operators to register subscriber details. It can be accessed by authorized third parties for number information. Customers may use the register to view and manage personal details.
Why use our solution?
Our Number Information Register enables easy directory listing services and compliance to privacy laws.
One central source
A standardized solution for regulators, operators and customers alike.
Easy directory listing
Accurate source for subscriber data, ready to be accessed by authorized third parties.
Compliance
Consumers can view and manage their personal details, a key requirement for privacy laws.
Automated data processing
Operators only require one data format to deliver info for directory and emergency services.
Getting you started
Establishing data format
By defining the data format, validation rules can be set up to ensure data accuracy and quality.
Implementation & integration
Implementation of the platform in accordance with the dataset and validation rules.
Testing and onboarding
Access configuration and helping operators and third parties to connect to the system.
Going live
Keeping your solution up-to-date after implementation. Our customer support is always there to help.
Popular features
Real-time database queries
Authorized parties, such as emergency dispatch services, can review subscriber and phone data using the REST-API.
Data validation & processing
Verification of data with predefined validation rules, to ensure data accuracy and quality.
Data exports
Provision of data to authorized parties, such as subscriber details or numbers opted out for unsolicited calls.
End user portal
The ability for consumers to review their personal information stored, using SMS or IVR validation.
Frequently asked questions
How much does the Number Information Register cost?
The specific price of the Number Information Register depends on several factors, such as your set-up and requirements. These are the most important aspects that determine pricing:
- Market size: a bigger market (e.g., number of operators connected) means more processes, which impact platform requirements and support needs. Note that this is only a determining price factor pre-launch. An active solution can be scaled without additional costs.
- Specific needs: if we the align Number Information Register with international best practices, drastic technical adjustments to our solution are often not required; this results in an economical solution and shorter time to market.
- Contract term: a longer term of the contract allows you more time and opportunity to recover costs than a shorter term contract.
How long does it take to implement the Number Information Register?
Implementation of the Number Information Register usually takes 6 to 12 months, from project launch to a fully available service for all stakeholders. The part where PXS is involved – specification gathering, implementation and training – is completed in four months. After those four months, all operators should get connected and the solution must be thoroughly tested.
Can I transfer existing data to the new Number Information Register?
It is definitely possible to transfer existing data to the Number Information Register. We will analyze the existing data together and define a migration strategy based on that analysis as part of the project.
What are the benefits of the Number Information Register?
The Number Information Register is beneficial to regulators, operators and end users, providing a central solution for the accessing and processing of subscriber data.
- Benefits for regulators and operators: one central place for the registration of subscriber details in order to easily comply with laws and regulations.
- Benefits for third parties: it is possible to give access to selected organizations (such as emergency services or law enforcement agencies) to the centralized number information register.
- Benefits for end users: subscribers are able to view their personal details stored and their directory listing preferences.
Is it safe to run the Number Information Register in the cloud?
Running the Number Information Register in the cloud is just as safe as operating it locally. Depending on your local set-up, it may even be safer to run the platform in the cloud. Our application is secure by design, and we take technical and organizational measures for data security and availability. These measures include regular audits and assessments of our solutions, carried out by and independent company.
Also consider these general safety benefits of the cloud:
- Increased availability: in the cloud, the platform data is stored in multiple data centers that are geo-redundant. If one server goes down, the other server instantly takes over. Achieving this on a local level is expensive.
- Improved physical security: major cloud providers spare no expense to protect their data centers. They have state-of-the-art physical and digital security, as well as round-the-clock security monitoring.
- 24/7 security monitoring: cloud providers also invest in a security operations center (SOC), monitoring the infrastructure 24/7. It is costly and challenging to achieve this on a local level.
- No out-of-date hardware: to run a secure platform locally, hardware has to be replaced when its economical and physical lifecycle ends (usually every five years). This often includes renewing software licenses as well. When using the cloud, this is not an issue.
How can end users view or modify their data?
An optional subscriber web portal allows end users to view and modify personal data. This portal will be read-only by default, so end users can only view their personal data stored. It is up to you to decide if end users are granted permission to modify data themselves, or if this should be done by the operator upon request. Our solution supports both processes.
How is personal data in the register being shared and protected?
Properly protecting data requires technical and organizational procedures. We guarantee that all data processing complies with local data and privacy protection regulations. All of our security measures are in line with global best practices, with our solutions regularly being tested by an independent company. These tests are based on a cybersecurity assessment, including pen tests, vulnerability tests and infrastructure security tests.
What is the impact of the Number Information Register for operators?
The Number Information Register requires a one-time import of existing data. This dataset must be analyzed, cleaned and converted in advance, to match the format of the register. After the initial migration, operators will be able to keep the data up-to-date through the REST API or CSV files. They get one platform to maintain services such as directory listing preferences and the Do Not Call register.
What kind of customer support can I expect?
Everyone using the Number Information Register receives tailored customer support. Documentation is centrally available, and your users are properly onboarded and trained. Because the platform is delivered as a managed service, we will keep it up-to-date and add new functionalities. Of course, the platform is also monitored continuously, to ensure you are notified of issues in a timely manner.
Dive deeper
Explore our knowledge base!
Create efficiency and overview: key tips to organize your number management
Managing number resources is a vital part of a regulator’s operation. Here are four ways to organize number management better, and to unburden your team.
Read moreBelgium
Belgian operators needed a better way to centrally register subscriber information. PXS came into play to implement a new number information register.
Read moreIreland
PXS implemented the Number Portability Clearinghouse for Ireland. Read about the challenges, solutions and results of the project.
Read moreTake control of your numbers
Start using our numbering services today! Contact one of our experts to discuss your business case.