On this page answers can be found regarding frequently asked questions concerning number portability, number management and related services.
What is number portability?
Number Portability is to enable subscribers to retain a telephone number when changing their network or service provider.
PortingXS would like to add: In an easy, fast, safe and customer friendly manner.
What is the definition of 'number portability'?
To enable subscribers to retain a telephone number when changing their network or service provider.
What types of numbers are supported for portability?
PortingXS supports number portability of:
- Mobile telephony numbers
- Fixed telephony numbers
- Premium rate / Service numbers
- Machine-2-Machine numbers
- And all other types of communication numbers
Why should Number Portability be introduced?
There are numerous reasons why countries, regulators and telecom providers should consider implementing Number Portability.
Liberalization in telecommunication is a major chance to stimulate the economy. It is one of the key elements in a liberalization strategy. It enhances the welfare of countries through promotion of effective competition, economics and freedom of operator choice. It can lead to:
- New and competitive services
- Lower prices
- Improvement Quality of Services
- Enhancing the quality of life
- Stimulation of economic growth
What is Mobile Number Portability or MNP?
MNP is the acronym for Mobile Number Portability. MNP is the ability to retain the mobile number whilst changing Telecom Operator or Service Provider.
What is Fixed Number Portability or FNP?
FNP is the acronym for Fixed Number Portability, also known as LNP or Local Number Portability. FNP describes the process of retaining the local number whilst changing Telecom Operator or Service Provider.
What is Local Number Portability or LNP?
LNP is the acronym for Local Number Portability, also known as Fixed Number Portability or FNP. LNP describes the process of retaining the local number whilst changing Telecom Operator or Service Provider.
What is a Central Reference Database or CRDB?
A Central Reference Database or CRDB is the secure database containing all ported numbers and accompanying information, such as Operator coding.
What is inports?
Inports is the Number Portability Solution of PortingXS, the leading Number Portability solution provider.
What is Smart Validation with IVR?
Smart Validation for FNP is the solution for 2FA for Customer Validation during the fixed number portability process (LNP / FNP). The validation is performed with a Voice Response System solution (IVR).
The customer calls to an IVR using the to be ported number, the CLI is recognized and added to the PortingXS database. For further authorization purposes an optional 4 digit ID number can be implemented. If the number in the database is matched with a number in a request, the request for porting is sent to the Donor Operator triggering the porting process.
What is Smart Validation with SMS?
The unique Inports SMS solution is an innovative way to provide a safe, easy and foremost customer friendly validation process in the porting flow. Instead of using all kinds of numbers for validation like account numbers, SIM numbers and so on, we use a SMS authorization message send by the customer.
All validation methods are necessary to check if the correct number is ported and that the customer owns this number. What we do with this validation: the customer sends a text message to a (short free phone) number with PORT in the content. Our tool receives this number from the operator and matches the number with the porting request in the database.
We now know that it is in fact the customer that wants to port, but we also see that we have a porting request for the correct number, using the CLI identification. Besides using the SMS for validation purposes, Inports also can be programmed to inform customers during their porting journey. From messages that are sent in case of an rejection, informing the customer to change their SIM card at the moment of port. Messages can be branded on service provider level.
What is All Call Query or ACQ routing?
The All Call Query or ACQ Routing principle is the process put in place that an originating operator checks a centralized database or a local copy of the centralized database and obtains the direct route to a number to route the call. The originating operator then routes the call to Serving Network.
What is Direct Routing?
Direct routing concerns the All Call Query or ACQ Routing principle: the process that an originating operator checks a centralized database or a local copy of the centralized database and obtains the direct route to a number to route the call. The originating operator then routes the call to Serving Network.
What is Query on release (QoR)?
The originating network sends the call to the donor network. It then detects that the called number has been ported out to another network. It thereafter releases the call with a special indication telling that called number is ported out. The originating network then sends a query to its own local Number Portability Database (NPDB). The NPDB returns the routing number (RN) associated with the dialled number. The originating number then routes the call to the new servicing network
What is Number Portability Query or NP Query?
Number Portability Query or NP Query is a service that allows authorized connected parties to perform a real-time search or dip to check the current and correct Telecom Operator or Service Provider code for a phone number. These queries can be made available through an automated API or GUI.
What is Number Portability Lookup or NP Lookup?
Number Portability Lookup or NP Lookup is a service that allows authorized connected parties to perform a real-time search or dip to check the current and correct Telecom Operator or Service Provider code for a phone number. These lookups can be made available through an automated API or GUI.